Legal

Privacy Policy

Last updated: August 3, 2026

Tomz Fashion Hub Ltd (“we”, “us”, “our”) operates this website. This Privacy Policy explains what information we collect when you visit or use the site, how we use it, who we share it with, and the choices you have.

1. Information we collect

Account information. If you create an account, we collect your email address and, if you provide it, your name. You may sign in using a third-party identity provider (such as a Google account) or with an email address and password, verified by a one-time code sent to your email.

Usage information.With your consent (see “Cookies” below), we collect information about how you use the site — pages and categories browsed, actions such as starting an order, and general device and browser information.

Saved items.If you sign in and save products to your wishlist, we store which products you’ve saved against your account so they persist across visits.

What we do not collect.We do not process payments on this website. Orders are arranged by messaging us directly on WhatsApp, where you may choose to share measurements or delivery details as part of that conversation. That exchange takes place on WhatsApp, under WhatsApp’s own privacy practices, not this website’s.

2. Cookies and similar technologies

We use cookies and similar local storage for two purposes: keeping you signed in, and, only with your consent, understanding how the site is used so we can improve it. On your first visit you can accept or decline non-essential cookies. If you decline, no usage information is collected. You can change your choice at any time via “Cookie Settings” in the site footer.

Cookies required to keep you signed in are essential to the site’s function and are not part of this choice.

3. How we use your information

  • To operate your account and remember your saved items
  • To understand which products, categories and pages are most useful to visitors, so we can improve the site
  • To keep the site secure and functioning correctly
  • To respond to you if you contact us

4. Who we share information with

We do not sell your personal information, and we do not share it for third-party advertising. We share limited information, only as needed, with:

  • Service providers who host the site and keep it running
  • Service providers who help us manage account sign-in and security
  • An analytics provider, only for visitors who have consented to cookies
  • An email provider, solely to send account verification codes
  • A third-party identity provider, if you choose to sign in that way

Each provider is only given the minimum information it needs to perform its specific function, and is not permitted to use it for its own purposes.

5. International visitors

This site is operated from Ghana. If you access it from outside Ghana, your information may be processed in other countries, including by the service providers described above. By using the site, you consent to this transfer and processing.

6. Your rights

You can:

  • Ask what personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your account and associated data
  • Withdraw analytics consent at any time via Cookie Settings

To exercise any of these, contact us using the details below. We’ll respond within a reasonable time.

7. Retention

We keep account information for as long as your account is active, and usage information for a limited period sufficient to understand trends before it is aggregated or deleted. If you delete your account, we remove your personal information except where we are required to retain it by law.

8. Children

This site is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will remove it.

9. Changes to this policy

We may update this policy from time to time to reflect changes in how we process your information. Material changes will be reflected by updating the “Last updated” date above.

10. Contact us

Adenta Taxi Rank, Accra, Greater Accra, Ghana

+233561106062 · +233598341471

See also our Terms of Use.

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